Due to Covid-19, please expect a minor delay in order processing and shipping.
All orders will be processed and shipped out within 2-5 business days.
Orders are shipped via USPS First Class Package or USPS Priority. Orders placed in the contiguous United States can be expected between 1-3 business days once shipped. Orders shipping to Hawaii and Alaska can be expected in 3-7 business days.
If you choose 2-Day/Express shipping at checkout your order will be shipped via USPS Priority Express.
All orders under $75 will be sent via USPS Priority or USPS First Class Package at a flat rate of $7.95. Orders over $75 qualify for free USPS Priority shipping.
Standard US Domestic Shipping:
Flat rate of $7.95.
Expedited US Domestic UPS 2-Day/Express Shipping:
Flat rate of $24.95.
We do offer international shipping via USPS. Your rate will be calculated at checkout. Pricing for international shipping depends on the region you reside in.
Overnight US Domestic shipping is available:
please contact us directly at email@example.com for rates if you require overnight shipping.
We use USPS for all shipping. You’ll be asked to select standard USPS Priority/First Class Package or USPS Priority Express during checkout.
We offer free domestic delivery on all orders $75 or more.
Returns & Exchanges
If you don’t feel confident wearing your gear, we’ll take it back. You have 30 days from the delivery date to return your items.
Items without a receipt may be returned within 30 days for online store credit. Store credit must be used within three (3) months of being issued.
All returns must be unworn, intact merchandise with all tags in its original packaging.
Once a return is requested, the return item(s) must be shipped within SEVEN (7) DAYS. If you do not ship your return item(s) within this time period, your order may be eligible for online store credit only.
Domestic (United States) flat rate return shipping fee of $10 will be deducted from your refund amount.
FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED. All final sale items are labeled as “Final Sale” on the product page.
Please keep this in mind BEFORE making a purchase—if you have questions about the product selection or sizing please reach out to customer service for assistance prior to finalizing your order.
Returns that are damaged or tampered with may not be accepted and returned to the customer. Unidentified returns may also be returned to sender. We reserve the right to refuse any item that does not comply with our stated policy.
Making a return or exchange is simple.
1. Email us at firstname.lastname@example.org to alert us of a return or exchange.
2. In the subject line of the email please include your order number followed by the words "RETURN" or "EXCHANGE".
3. If you are requesting a return, in the body of the email please submit your reason for for return. If you are requesting an exchange, in the body of the email please submit the reason for exchange and the new item including size and color you would like.
4. Ship your item(s) back to us within 7 days of receiving your order in whatever shipping method you prefer. A $10 return shipping fee will be deducted from your refund amount.
5. Hang on to your tracking number. We will process all returns and exchanges within 5 days of receipt.
6. If an exchange, you will receive an email confirming shipment.
7. Returns that are damaged or tampered with may not be accepted and returned to the customer. Unidentified returns may also be returned to sender. We reserve the right to refuse any item that does not comply with our stated policy.
FINAL SALE items CANNOT BE RETURNED OR EXCHANGED. FINAL SALE items are products that have been deeply discounted and are not eligible for return. These products will be clearly marked as FINAL SALE on our website. When purchasing a FINAL SALE item please keep this policy in mind and double check your sizing and color before making your purchase.
Product & Care
Yes! We offer digital gift cards from $10-500. You can find our gift cards on our products page here.
We do occasionally offer discounts on our products so be sure to follow us on social media (@calliopegolf) and join our newsletter to see all the sweet deals and updates!
Though this doesn't happen often, we are human! We apologize for any inconvenience this has caused you and we'll make this right for you. Please send us an email right away at email@example.com. In the subject line please enter "ORDER ISSUE" and in the body of the email please include your order number and a short description of the issue. Someone from our customer care team will respond within 24-48 hours with next steps to resolve the issue.
Please refer to the wash label on each respective garment for the appropriate wash instructions.
To cancel or change your order, please reach out to us within 30 minutes of placing your order at firstname.lastname@example.org. Our customer care team will do our best to assist you.
Click here if you'd like to join our Calliope Crew and receive updates and discounts on our products! Simply input your name and email and write "Join the crew" in the message section.
We accept all major credit cards as well as Apple Pay, Venmo and GooglePay.
Please feel free to contact us at email@example.com with any additional questions and our customer care team will respond in a timely manner. Our normal business hours are Mon-Thurs 9am-5pm PST and Friday 9am-1pm PST.