Shipping & Delivery
Processing Time
All orders ship within 2–5 business days. The day you place your order does not count toward processing time. For next day air orders, they must be placed by 12pm EST to ship same day.
Shipping Options & Delivery Estimates
- USPS Priority (contiguous U.S.): 1–3 business days
- USPS Priority (Hawaii & Alaska): 3–7 business days
- 2-Day Shipping: Ships via USPS Priority Express
Delivery estimates start once your order ships. Please choose the method that fits your timeline at checkout.
Carrier Delays
CALLIOPE Golf is not responsible for delays caused by the carrier. If your package is delayed, please contact the carrier directly with your tracking number. Shipping costs are non-refundable.
Bulk & Wholesale Orders
To avoid fulfillment delays, please contact CALLIOPE Golf before placing a large or bulk order. Wholesale partners and distributors should contact us directly to place or change orders. You can reach us at info@calliopegolf.com.
All orders under $150 will be sent via customer choice. Orders over $150 qualify for free USPS economy or UPS ground saver shipping.
Standard US Domestic Shipping:
Calculated at checkout.
Expedited US Domestic UPS 2-Day/Express Shipping:
Calculated at checkout. Dependent upon carrier pricing.
International Shipping:
We do offer international shipping via USPS. Your rate will be calculated at checkout. Pricing for international shipping depends on the region you reside in.
Overnight US Domestic shipping is available:
UPS Next Day Air Shipping is available and is calculated at checkout.
Shipping costs are non-refundable.
We use USPS and UPS for all shipping. You’ll be asked to select standard USPS Priority/First Class Package, USPS Priority Express or UPS shipping during checkout.
Returns & Exchanges
CLICK HERE to go to our RETURNS AND EXCHANGES PORTAL. Below are instructions on how to submit a return/exchange request.
Submit a return/exchange request:
Click the "Returns & Exchange Portal" in the store's navigation at the bottom of the website (in the footer section), or go to the refund policy or the returns page, and then click on the link to request a return. Once directed to the returns portal you'll be prompted to do the following:
1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. Click the order that you want to submit the return or exchange for and click "return".
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store. If you are choosing an exchange click "OTHER" and in the notes section please note the item, size and color you'd like to exchange the item for.
5. Click Request return.
Once your return request is approved you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a store credit minus the $10 return shipping fee unless you have chosen to pay for a shipping label yourself.
CLICK HERE to go to our RETURNS & ECHANGES PORTAL.
Processing Time
All orders ship within 2–5 business days. The day you place your order does not count toward processing time. For next day air orders, they must be placed by 12pm EST to ship same day.
Shipping Options & Delivery Estimates
- USPS Priority (contiguous U.S.): 1–3 business days
- USPS Priority (Hawaii & Alaska): 3–7 business days
- 2-Day Shipping: Ships via USPS Priority Express
Delivery estimates start once your order ships. Please choose the method that fits your timeline at checkout.
Carrier Delays
CALLIOPE Golf is not responsible for delays caused by the carrier. If your package is delayed, please contact the carrier directly with your tracking number.
Bulk & Wholesale Orders
To avoid fulfillment delays, please contact CALLIOPE Golf before placing a large or bulk order. Wholesale partners and distributors should contact us directly to place or change orders. You can reach us at info@calliopegolf.com.
Our Promise
If your CALLIOPE pieces don't make you feel your best, we'll take them back. You can start a return within 15 days of delivery.
How to Start a Return
Go to our Returns Center and enter the email you used at checkout. After you submit the request, please ship your items within 7 days.
Return Conditions
Items must be unworn in their original condition with all tags attached and in their original packaging.
We may decline items that are worn, damaged, altered, or can't be matched to an order. Those items will be sent back to you.
Bundles
Bundle discounts apply only when the whole set is kept together. To keep your bundle savings, please return every item in the bundle. If you return only some of them, the pieces you keep will be charged at full retail price.
Return Shipping
For U.S. returns, we deduct a flat $10 shipping fee from your store credit. You can also send your return with any carrier you like, using your own label.
Sale Items
We can't return or exchange sale items or gift cards. Sale items are"Final Sale". If you have questions about fit or sizing before you buy, email us at info@calliopegolf.com and our team will be happy to help.
Exchanges
The fastest way to get the piece you want is to return your original item. Once we accept the return, we will ship your replacement item.
Damaged or Incorrect Items
Please check your order as soon as it arrives. If anything is damaged or defective, or if you received the wrong item, email info@calliopegolf.com right away. Put "ORDER ISSUE" in the subject line, and include your order number and a short description. Our customer care team will reply within 24–48 hours to make it right.
Store Credit
After we receive and inspect your return, we'll email you to confirm. Approved returns are issued as store credit for our online shop. Returns without a receipt are also accepted within 15 days for store credit.
Questions
For anything else, contact us at info@calliopegolf.com
We can't return or exchange sale items or gift cards. Sale items are"Final Sale". If you have questions about fit or sizing before you buy, email us at info@calliopegolf.com and our team will be happy to help.
Product & Care
Yes! We offer digital gift cards from $10-500. You can find our gift cards on our products page here.
We do occasionally offer discounts on our products so be sure to follow us on social media (@calliopegolfusa) and join our newsletter to see all the sweet deals and updates!
Though this doesn't happen often, we are human! We apologize for any inconvenience this has caused you and we'll make this right for you. Please send us an email right away at info@calliopegolf.com. In the subject line please enter "ORDER ISSUE" and in the body of the email please include your order number and a short description of the issue. Someone from our customer care team will respond within 24-48 hours with next steps to resolve the issue.
Please refer to the wash label on each respective garment for the appropriate wash instructions.
Sizing Guide
Every item has a specific size chart. Please look at each individual items size chart on their page.
Order
To cancel or change your order, please reach out to us within 30 minutes of placing your order at info@calliopegolf.com. Our customer care team will do our best to assist you.
Account
Click here if you'd like to join our Calliope Crew and receive updates and discounts on our products! Simply input your name and email and write "Join the crew" in the message section.
Payment
We accept all major credit cards as well as Apple Pay, Venmo and GooglePay.
Contact Us
Please feel free to contact us at info@calliopegolf.com with any additional questions and our customer care team will respond in a timely manner. Our normal business hours are Mon-Thurs 9am-5pm PST and Friday 9am-1pm PST.