Refund policy

 

Our Promise
If your CALLIOPE pieces don't make you feel your best, we'll take them back. You can start a return within 15 days of delivery.

How to Start a Return
Go to our Returns Center and enter the email you used at checkout. After you submit the request, please ship your items within 7 days.

Return Conditions
Items must be unworn in their original condition with all tags attached and in their original packaging. 

We may decline items that are worn, damaged, altered, or can't be matched to an order. Those items will be sent back to you.

Bundles
Bundle discounts apply only when the whole set is kept together. To keep your bundle savings, please return every item in the bundle. If you return only some of them, the pieces you keep will be charged at full retail price.

Return Shipping
For U.S. returns, we deduct a flat $10 shipping fee from your store credit. You can also send your return with any carrier you like, using your own label.

Sale Items
We can't return or exchange sale items or gift cards. Sale items are"Final Sale". If you have questions about fit or sizing before you buy, email us at info@calliopegolf.com and our team will be happy to help.

Exchanges
The fastest way to get the piece you want is to return your original item. Once we accept the return, we will ship your replacement item.

Damaged or Incorrect Items
Please check your order as soon as it arrives. If anything is damaged or defective, or if you received the wrong item, email info@calliopegolf.com right away. Put "ORDER ISSUE" in the subject line, and include your order number and a short description. Our customer care team will reply within 24–48 hours to make it right.

Store Credit
After we receive and inspect your return, we'll email you to confirm. Approved returns are issued as store credit for our online shop. Returns without a receipt are also accepted within 15 days for store credit.

Questions
For anything else, contact us at info@calliopegolf.com